Disneyland- Mainstreet Station
  • On Sep 15, 2022
    Patrick from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased 7 adult tickets for our Trip (21-23). Our 4 children and +1 (girlfriend) range from 29 to 22 (the youngest being disabled). Do I have them each download the app, and create their own accounts? Do I assign the tickets from my account to theirs?

    Hey there, Patrick! Thanks for swinging by planDisney with your question. I bet you’re super excited to visit the Happiest Place on Earth with your ‘ohana this week! 

    Patrick, you have a couple of options on how you can manage your day as a group. If everyone plans to stay together all day, you can manage the day from your own Disneyland mobile app. But my suggestion is that each member of your party download the Disneyland mobile app and link their ticket in the app. In fact, everyone can link ALL the tickets for the entire party if they choose, as tickets can be linked to multiple accounts at once.

    You are correct that each Guest would create their own Disneyland account using a valid email address. Then, download the Disneyland mobile app, log in, and go to Tickets and Passes to link the tickets there using the ticket ID or by scanning the barcode. Sometimes the easiest way to do this is, have everyone download the Disneyland mobile app and create a log in prior to arrival. Then, once all of you are physically together, they can scan the barcodes of their tickets from your phone directly onto their phones.

    Each Guest will also receive a paper ticket upon entering the park for the first time, so if any Guest does not wish to download and use the app, no worries. They will have a physical ticket to use for in and out privileges.

    It helps for at least two people in your party to have all the tickets linked, so that if you’re using Disney Genie+, those “lead” members of your party can make Lightning Lane selections together for the entire party. (The reason I mentioned two people is in case one person’s phone loses battery or can’t connect to Wi-Fi,  there is a backup person to make the selections.) On a side note, I highly recommend Genie+ to save yourselves time waiting in long queues - we always use Genie+, especially when traveling in a group, so we can do more during the day.

    Patrick, I’m not sure if you’re aware of Disability Access Service (DAS) which is designed to support Guests who have difficulty waiting in queues for long periods of time. While DAS does not give you immediate access to attractions, you can request return times for attractions. You can inquire about DAS once you arrive at any Guest Services location, in case this is something your family might be eligible for.

    Wishing you a magical visit with your wonderful family!

thumbnail image for Kamini

Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

Related Video

  • thumbnail image for All Things Disneyland Resort | planDisney Podcast - Episode 2

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.