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  • On May 30, 2021
    Kyra from LA Asked

    I purchased admissions ticket for me and four family members. My sister is now thinking she is not going to be able to go. Can I change the date on just one ticket that I purchased or get a refund on just one? Also are you all doing fast passes?

    Hi Kyra! Welcome to planDisney!

    What a fun family vacation at the Walt Disney World Resort you have coming up soon! It brings a smile to my face just thinking of all the fun memories you are about to make. There is always something new to discover at the Most Magical Place on Earth and I know you will be talking about your adventures for years to come!

    While Walt Disney World theme park tickets are nonrefundable, you can change the date or type of ticket and even reassign it to another person on the My Disney Experience mobile app. If you sign in to your My Disney Experience account and touch the three lines in the bottom right-hand corner, you will see "Tickets and Passes" on the next page. Selecting that option will take you to the next page that displays all your tickets (or gives you the option to link your tickets if you need to do this), and selecting your sister's ticket will give you the option to "Change Ticket" or "Reassign Ticket." As long as your tickets are changed by midnight EST of the day before the current first date of the ticket, you are good to go! If your tickets expire, you can still apply the cost of your ticket towards a new ticket purchase. It is much easier to change it before the ticket's use dates, so I highly recommend you choose that option!

    As for FastPass+, it is still suspended at this time, so Guests will be directed to the Standby queue lines. If you see Guests entering the FastPass+ line, it is because they are using the line for those returning for Rider Switch, Disability Access Service return times, VIP Tours, etc.

    I hope this information helps, Kyra! Please let us know if you have any other planning questions before your trip.

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Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
Learn More About Tabitha

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