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  • On Nov 4, 2019
    Linda from OR Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    when you purchase tickets under one account how do the family members show their tickets when not with the mobile phone

    Hi there, Linda!

    Welcome to the Disney Parks Moms Panel, and thanks for stopping by with your question. I'm excited your family will be making magical memories soon at the Happiest Place on Earth!

    It sounds like you purchased your tickets for your family conveniently on the Disneyland app. When you show these e-tickets to the Cast Member at the park gates, you will be handed physical paper tickets for everyone in your family. They can utilize these paper tickets at the gates during your trip or link them to the Disneyland app on anyone's device. It only takes seconds to link a ticket by scanning the bar code on the back of the paper ticket. Each ticket will be attached to a family member with their photo which is taken upon their first entry into the park. Make sure to keep everyone's tickets labeled so you don't lose track of whose ticket is whose.You can link multiple tickets to any app account, though I still always recommend to keep your paper tickets on hand in case of technically difficulties with your device.

    The Disneyland app is my favorite tool for planning and navigating in the parks. I love the mobile order feature that allows us to skip the lines at Quick Service restaurants in the parks. It's such a time saver! Plus you can easily check for locations of Characters and see attraction wait times.

    Please return if you have any other questions, and I hope you have a Zip-a-Dee-Doo-Dah day!
    -Jennifer
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Meet the Panelist: Jennifer, New Mexico

Hi there!  I'm Jennifer from Albuquerque, New Mexico. I am a toddler mom, military wife, and dentist who is constantly inspired by Disney. One of my greatest pleasures is helping others experience the magic of a Disney vacation! I can't wait to answer your questions so that you can easily explore the worlds of yesterday, tomorrow, and fantasy at the Disneyland Resort. Learn More About Jennifer

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