• On Apr 8, 2021
    Aliza from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I purchase tickets for Disneyland LA on April 15th to use them in November 2021. What are the refund policies going to be under any circumstance, if park closes again. Can we get a refund or will the tickets be good for an extended period?

    Welcome back to planDisney, Aliza. Thanks for dropping by again!

    I’m so excited to hear you’re planning on purchasing tickets soon for your upcoming November trip. This pandemic sure affected the park operations at Disneyland Resort. With the theme parks reopening at the end of April, there’ll be some changes in place to ensure all Guests and Cast Members are safe and remain healthy. I’m crossing my fingers that Covid cases continue to decrease so that we can return to a “new normal” soon. 

    With that said, I hope Disneyland Resort continues its course to safely open up and slowly incorporate additional Magic and Pixie Dusts as state guidelines allow. IF the unfortunate event happens and Disneyland Resort theme parks are forced to shut again, I’m not entirely sure what will happen to tickets in terms of refunding to Guests. Historically, Disneyland Resort does not offer refunds on previously purchased tickets. Either the expiration date is extended (as in the case of this current shutdown), OR the value of your already purchased ticket can be applied towards a future ticket. And if you have any specific questions, you can also contact Ticket Services at (714) 781-4636 and a friendly Cast Member can assist you. 

    On a side note: Right now, Aliza, Guests can only book their park reservations through June 28, 2021. Additional dates will be released on a rolling basis so be sure to check back regularly on Disneyland.com to book your dates in November 2021!

    Please swing by planDisney again if you have more questions regarding planning your upcoming trip to the Happiest Place on Earth!

    See ya real soon, 
thumbnail image for Kiki

Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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