Touch of Disney Couple with masks
  • On Apr 16, 2021
    Tiffany from CA Asked

    If I purchase a ticket and choose my reservation date to be 5/21/21, when that date comes and it can't make it anymore, do I get a refund on my ticket or can I reserve another day to go?

    Welcome to planDisney, Tiffany!

    It’s so nice to hear that you are planning a visit to Disneyland Resort. I’ve missed just about everything the Disneyland Resort has to offer. So I am very happy to see Guests return to The Happiest Place on Earth, later this week.

    Good news, even though you won’t be able to get a refund for your tickets, you are more than welcome to change your reservation date. Keep in mind there are a few details that may impact your rescheduled date. The first is the tiers. Depending on the type of ticket you purchased, you will only be rescheduled for a day when entrance for the same tier is offered. I also recommend checking the Theme Park availability calendar before canceling and rescheduling your new park date. Theme Park reservations are limited, so this will be the safest way to make sure you can reserve a new date that works for you, before canceling your existing reservation.

    Tiffany, please let us know if there’s anything else we can help you with as you prepare for this return.

    See ya real soon!
    -Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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