Kids on attraction
  • On Feb 2, 2022
    Ann from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I purchase Lighting Lane without the My Disney Experience mobile app? My cell phone is not compatible. Also if applicable, I will be staying at a Disney Resort

    Hey there, hi there, ho there, Ann! You are as welcome as can be here at planDisney, and we are so happy you stopped by with your question!

    Can you believe that your Walt Disney World Resort vacation is finally here!? Well, maybe just a few days left, but you're almost there! You must be so excited to kick off your vacation and jump into the fun! Now, let's get your question answered so you can get back to packing!

    While using the My Disney Experience app makes booking an Individual Lightning Lane reservation as easy as can be; there is no need to worry if you don't have access to a compatible device! When you get to the theme parks, you will want to head straight over to the Guest Relations window near the entrance to each park. I like to think of the Guest Relations Cast Members as a team of fairy godparents, there sprinkle some pixie dust and lend a helping hand! Here, they will check Individual Lightning Lane availability and take care of booking that on your behalf. Now, it's important to remember that there is a price per person, per attraction, when booking an Individual Lightning Lane, so you will still need to have a payment method available to book.

    Keep in mind that Guests staying at a Disney Resorts Collection hotel have early theme park entry access and can enter the parks 30 minutes early each day. This will be key, so you'll want to arrive as early as possible, as Individual Lightning Lane slots for more popular attractions do sell out. Disney Resorts Collection hotel Guests can start booking through the app at 7 a.m., while all other Guests can begin booking when the park opens. So, I recommend arriving about 15 minutes before the early theme park entry time to avoid a longer wait to speak with Guest Relation and book your Individual Lightning Lane reservation ahead of those Guests not staying on Disney property. This will help improve your chances of snagging a spot for your preferred attractions.

    I do hope this was helpful to you, Ann! If you have any questions ahead of your visit, please don't hesitate to stop by again! Like our friends over at Guest Relations, we love to spread a little pixie dust and help you make the absolute most of your vacation!

    Have a magical trip!
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Meet the Panelist: Diana, New York

Hiya! I'm Diana from New York, and I'm so excited to help you plan your next Walt Disney World Resort vacation! Whether you're planning your first trip or just visiting "For the First Time in Forever," with all that Walt Disney World has to offer, it's easy to feel like you're headed "Into the Unknown." Just remember, "You've Got a Friend in Me!" So, let me be a "Part of Your World" to lend a helping hand as you plan your most magical Walt Disney World vacation! Learn More About Diana

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