Hi there Renae, and welcome to planDisney!
It's official; the
Genie is out of the bottle, and we're excited to share this whole new world with you and all of our Guests. There's a lot to unpack with this latest addition to the
My Disney Experience Mobile App, but I'm here to help. You ain't never had a friend like me!
If you've already purchased
Walt Disney World theme park tickets, you can upgrade them in advance to include Genie+ for the length of your stay. To do so, open the My Disney Experience Mobile App, tap on the three horizontal lines located on the bottom right corner, and select Tickets and Passes. Next, find your theme park ticket and choose the “Change Ticket” option to add the Genie+ service.
If you're only interested in making Genie+ part of your world for a portion of a multi-day visit, you'll need to do that on the day you wish to add it. I recommend going this route anyway since you might not need or want or need Genie+ for the duration of your ticket. You can save a little money this way and have more to spend on
Disney snacks!
On a day you would like to purchase Genie+, open the My Disney Experience Mobile App and click on those three small horizontal lines again to bring up the welcome screen. Next, select the magic lamp icon that says "My Day." Find a purple bar that says "Get Genie+ Service," then follow the prompts to select your party members and finalize payment. You can do this as early as midnight of the day you'd like to purchase Genie+, but since you can't make your first Lightning Lane selection until 7 AM, I suggest taking care of this over breakfast before heading out for the day.
I hope this is helpful, Renae. Best wishes navigating the new Disney Genie+ feature, and if there's anything else we can do before your adventure begins, don't hesitate to reach out again. Thanks for stopping by
planDisney, and have a happy holiday season!
Betsy