Girl at Disneyworld
  • On May 28, 2022
    Lola from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I purchase Genie plus in advance with my resort booking, can I cancel it if I change my mind after June 8 when advance purchase is no longer available? Thanks!

    Hey Howdy Hey Lola and welcome to planDisney!

    Thank you so much for reaching out to us as the evolving world of Genie+ continues to change! As you did note, things on June 8th will be changing with the availability of Genie+ advanced purchase. Let's go through these changes and some options on Genie+. 

    Specifically to your question about canceling your Genie+ purchase, all theme park tickets and add-on sales are nonrefundable. So if you did make the advanced purchase, you would not be able to cancel it. This process will be changing on June 8th so the advanced purchase of Genie+ would not be available after this date. Genie+ will be available for same-day purchase thereafter. 

    The option to add on Genie+ a la carte has been one of the many benefits of this service. You can purchase Genie+ for the day you think you would need it and you could use your first day as a "trial run" to see if it is something you feel you would benefit from purchasing. Purchasing on the day of would be easy to do from your My Disney Experience app starting at 7:00 a.m. EST if you were staying at the Disney Resort Collection hotel. At that same time, you can also start to make your Lightning Lane selections for your top "Must-Do" attractions in the parks. 

    Some of the other benefits of Genie+ help to make your time in the parks a little more Magical! You will have access to special photo lenses as well as Audio Tales in the parks. Have you ever wondered what you would look like as a Genie? Well, with these fun photo lenses, you will be able to get an idea and some other fun options. Audio Tales are inspired by some of the Imagineering Field Guides to give you more depth and details as to what you see, hear, smell and experience in the parks! These options can add another layer to the fun you will experience in the parks and are included with the Genie+ purchase!

    I hope this information helped to clear up some options for you when planning your next trip. If you have any other questions, please feel free to stop by and let us know, we would be happy to help!

    Have a Magical Day, 

    Nick 
thumbnail image for Nick

Meet the Panelist: Nick, Ohio

Hey howdy hey, I’m Nick! My happy place will always be Walt Disney World Resort and is where we call “Home”, but we do vacation exclusively in Cincinnati, Ohio for most of the year. My happily ever after is shared with my 3 girls, my beautiful wife and my career in Physical Therapy. I love any excuse to talk about Walt Disney World Resort and am so excited to help you discover the Magic of the Resort. Learn More About Nick

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.