It’s a small world after all, Felipe, and I’m so glad you found your way to
planDisney!
Your magical visit to the Happiest Place on Earth will be here in just two short days, and I couldn’t be more excited for you! So, it sounds like you recently purchased theme park tickets on
Disneyland.com, but you’re still not seeing your Disneyland Resort email conformation. According to the
eTicket Terms and Conditions, Disney eTickets purchased online or on the Disneyland app won’t be delivered immediately, and delivery can take up to 24 hours after purchase confirmation. If it has been longer than that, I recommend
calling a Ticketing Cast Member for assistance at (714) 781-4636. You can also visit a Main Entrance Ticket Booth upon arrival at the Disneyland Resort, where you’ll need to present valid ID and the payment card used to purchase your eTickets.
As you prepare for your visit to the Disneyland Resort this weekend, I recommend
downloading the Disneyland app – it’s my favorite handy helper in the parks! My family and I love taking advantage of the
mobile ordering option, which saves valuable park time. You can also use the app to access the new
Disney Genie+ Service to help you experience the perfect Disney day!
Last but not least, here’s the
Entertainment Schedule for your arrival day. You’re going to love experiencing
the return of our favorite nighttime spectaculars, including the Disneyland Forever fireworks, the Main Street Electrical Parade, Fantasmic!, and World of Color!
See ya’ real soon,
Kristin