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  • On Jul 5, 2022
    Felipe from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Purchase disneyland ticket yesterday and have not received email confirmation or its not linked to my app

    It’s a small world after all, Felipe, and I’m so glad you found your way to planDisney!

    Your magical visit to the Happiest Place on Earth will be here in just two short days, and I couldn’t be more excited for you! So, it sounds like you recently purchased theme park tickets on Disneyland.com, but you’re still not seeing your Disneyland Resort email conformation. According to the eTicket Terms and Conditions, Disney eTickets purchased online or on the Disneyland app won’t be delivered immediately, and delivery can take up to 24 hours after purchase confirmation. If it has been longer than that, I recommend calling a Ticketing Cast Member for assistance at (714) 781-4636. You can also visit a Main Entrance Ticket Booth upon arrival at the Disneyland Resort, where you’ll need to present valid ID and the payment card used to purchase your eTickets.

    As you prepare for your visit to the Disneyland Resort this weekend, I recommend downloading the Disneyland app – it’s my favorite handy helper in the parks! My family and I love taking advantage of the mobile ordering option, which saves valuable park time. You can also use the app to access the new Disney Genie+ Service to help you experience the perfect Disney day! 

    Last but not least, here’s the Entertainment Schedule for your arrival day. You’re going to love experiencing the return of our favorite nighttime spectaculars, including the Disneyland Forever fireworks, the Main Street Electrical Parade, Fantasmic!, and World of Color!

    See ya’ real soon,
    Kristin
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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