Girl; AA; Mickey Mouse Plush; Disney Springs; World of Disney; in costume as Minnie Mouse
  • On Aug 3, 2024
    Tammy from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I purchase and have Disney merchandise in my room waiting upon check in?

    Hey Tammy! Welcome to planDisney! Thanks for reaching out with your first question. I'm so excited to hear about your upcoming magical trip to Walt Disney World next month! I can't wait to hear all about it soon, and I'm here to help you out today.

    Shopping in advance is pretty common when staying at a Disney Resorts Collection hotel, and you will be glad to know that Guests can receive mail throughout their stay or in advance using Mail Services, including purchases from the Disney Store and any other online retailers. Currently, there's a $6 per package handling fee for all packages received through the Front Desk or delivered to your hotel room. So, bundling up your purchases is a good idea to minimize the number of packages sent.

    I usually order online about a week before my check-in date. This way, my packages typically arrive a few days before I do. When I check in, I simply stop by Bell Services to pick them up. It's a straightforward process.

    Just ensure you have the correct hotel address (check the official Disney World website, not Google), add "Guest" before your name, and include your arrival date if there's a comments section. This will help Bell Services sort out your packages and have them ready for you when you arrive.

    Hope this is helpful, Tammy. Remember, we're here for you every step of the way. Feel free to reach out anytime if you have any other questions before, during, or after your trip. We're always here to help our wonderful friends like you!

    Cheers
    Nilson
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Meet the Panelist: Nilson, Ontario

Hello from Canada's capital, Ottawa! I'm a devoted husband and a proud father of two energetic boys originally hailing from vibrant Sao Paulo, Brazil. When I'm not working as a marketing director or training to get my pilot's license, I'm deep in plans for our next magical escapade to the Walt Disney World Resort. Learn More About Nilson

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