You ain’t never had a friend like me, Janet!
Welcome to planDisney! I’m happy to help you navigate the all-new
Disney Genie and Disney Genie+ service as your trip is right around the corner! How exciting! Before I go any further, now that you’ve purchased your theme park ticket, please do be sure you’ve made your
Disney Park Pass reservations, as they are required to enter the theme parks.
Janet, to add the
Disney Genie+ service to your tickets, you will need to modify them. To do this, please follow these steps:
-Open up your
My Disney Experience Mobile app-Tap on the three horizontal lines located on the bottom right corner
-Select Tickets and Passes
-Locate your theme park ticket and select the “Change Ticket” option
Selecting the “Change Ticket” option should allow you to add the Disney Genie+ service and finalize the purchase.
We can’t wait to share The Most Magical Place on Earth with you, Janet! Have an enchanting time.
Aena