• On Oct 20, 2021
    Robert from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I purchase and add genie+ to my tickets

    Hi Robert! Welcome to planDisney!

    It looks like today is the day that your Walt Disney World Resort vacation begins! Hooray! I bet you are SO excited to experience the many attractions, shows, and delicious treats that are available. I can't wait to try all of the special snacks that were created just for the Walt Disney World Resort 50th anniversary celebration. They are so pretty!

    On the My Disney Experience mobile app, touch the three lines in the bottom right-hand corner, then select "My Genie Day." On the next page, change the date at the top of the page to the first day of your visit. You should see a link on that page that says, "Get Disney Genie+ for Today." Click that and you should see the option to purchase Disney Genie+ if you are eligible to purchase Disney Genie+ pre-arrival. You can also use that link to purchase it on the morning of your first theme park visit.

    If you are having trouble, you will need to call Disney directly and speak with a Cast Member at (407) 934-7639. They can help you troubleshoot any issues and hopefully, get Disney Genie+ added to your Walt Disney World theme park tickets.

    I hope you have a great visit, Robert! Please let us know if you have any other questions.

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Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
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