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  • On Aug 1, 2025
    Kim from New South Wales Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I have been prompted to update my Disneyland app. I have my tickets on the old app. When I update the app will my tickets still be on it?

    Hello, Kim,

    Welcome back to planDisney. We are getting so excited for your upcoming visit to the Disneyland Resort. Thank you for the opportunity to help plan your visit.

    I'm glad you are making sure everything is "practically perfect in every way" as you get ready for your Disneyland Resort vacation. You are doing the right thing by making sure you have the latest version of the Disneyland mobile app installed on your mobile device. And don't worry, your theme park tickets will be waiting for you after you update to the new version of the Disneyland app. In some cases, you may be asked to log in to your My Disneyland account again. But that's OK, because that's where the magic lies. Your eTickets are digitally linked to your account and not just your mobile phone. Even if you were to lose your phone, you could install the Disneyland app on a new phone and still access your tickets by logging into the same account there.

    Tony's Tip: The Disneyland app isn't the only source of digital delight. I also recommend installing the free Play Disney Parks on your phone. This app is full of fun games, trivia, and unique interactive experiences that can enhance your visit to the Disneyland Resort. My favorite things to do with the Play Disney Parks app are to hunt for Tinker Bell in the queue for Peter Pan's Flight and request complimentary story cards from the automated fortune tellers Esmeralda in the Penny Arcade on Main Street, U.S.A., and Fortune Red in New Orleans Square.

    I hope you have a magical time, Kim. And I hope we hear from you again soon as you continue to prepare for your vacation experience at The Happiest Place on Earth!

    See ya real soon, Kim!
    ~Tony

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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Panelists have received/will receive a Walt Disney World® Resort, Disneyland® Resort or Disney Cruise Line® vacation for panelist and up to three family members and/or park tickets for their planDisney participation. The views expressed on plandisneypanel.com are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Disney Destinations, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Disney Destinations prior to posting.

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