• On Feb 1, 2021
    Timothy from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I promised by granddaughter a trip to Disney when she is 8 years old. Her 8th birthday is in April. She lives with a severe vision limitation. She uses a cane and reads Braille. Can you point to me to information on how she will experience DisneyWorld

    Hello there, Timothy! Welcome to the wonderful world of planDisney! We are so excited that you’ve taken the time to reach out and are allowing us to help you plan your visit to Walt Disney World Resort! 

    First, I’d like to wish your granddaughter an early happy birthday! I am so excited for your granddaughter to visit Walt Disney World Resort! As someone that experiences chronic illness myself, I can say whole-heartedly that Walt Disney World Resort does a phenomenal job providing services and accommodations for their Guests with disabilities. One of my absolute favorite things is seeing little ones experience all of this magic and fun in a way that is accessible with their specific capabilities! 

    In terms of services for Guests with visual disabilities, there are a variety of services available that will enhance your granddaughter’s visit! Some of these services include audio descriptions for attractions, braille guidebooks, portable tactile map booklets, and stationary braille maps. The Audio Description service is available through a Disney handheld device and can be found at Guests Relations at all four theme parks on a first-come, first-service basis. These handy devices provide descriptive audio regarding visual aspects of specific theme park attractions, entertainment, and other popular locations. It is recommended that you use your own headphones or earbuds so be sure to pack a pair of your granddaughter’s comfiest headphones that use a standard headphone jack!

    There are actually quite a few resources for you to pursue on the Walt Disney World Resort website as well! I would highly recommend checking out the specific “Services for Guests with Visual Disabilities” webpage. This page has a list of areas in which Audio Description is available throughout the parks as well as information on how to access other services that may be helpful for your granddaughter. There is another webpage that consists of Frequently Asked Questions for Guests with Disabilities. This is a great area to look over if you are struggling to find specific information on other places across the website. 

    That being said, we would be so very excited to answer any other questions that may come up for you as well! So, please reach back out if we can assist with anything else!

    I hope you and your granddaughter have a practically perfect visit to Walt Disney World Resort this April!

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Meet the Panelist: Wyatt, Colorado

Hello! I'm Wyatt and I'm so very excited to provide you with all the best tips and tricks for getting the very most out of your Disney World vacations! I'm married to a fellow Disney enthusiast and, while we don't have any human children yet, we are delighted to be pet parents. Professionally, I work in private practice as a mental health counselor. I'm also knowledgable regarding disability services and accessibility at Disney World due to my own history of chronic illness.  Learn More About Wyatt

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