Mom and Daughter at Disney's Polynesian Village Resort Room
  • On Feb 23, 2012
    David Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    what is the problem with dining reservations on line? I have been unable to view for 2 weeks?

    Hi David.

    I'm very sorry to hear that you've been encountering a problem with viewing Disney Dining online.
    I've been online myself many times today and over the past weeks in both existing dining reservations and creating or searching for new ones, with no problems encountered and no report of system problems to us in that time.

    You may wish to try clearing your cache or history in your browser. If there had been a temporary problem with the dining reservations system, your computer may be storing the data from the 'error' page in your system. Alternatively, you may wish you try an alternate browser. I've found in the past that I encounter problems with Firefox while Safari always seems to work well.

    Be sure that you've signed in to your profile and click on the 'My Reservations' tab next to My Disney Vacation across the top of the navigation bar to view dining reservations you've already made, or visit the Dining Reservations page to search for and make new reservations.

    If you still encounter problems retrieving existing reservations in your profile, try calling a Disney Dining Cast Member at (407)WDW-DINE and ask to have your dining reservations linked to your resort reservation. Be sure to have your confirmation numbers handy at the time of your call.

    I hope this helps you get your Disney Dining all on track! Please don't hesitate to visit again if we can assist you further.

    Wishing you a Magical time as you plan your Walt Disney World vacation David!

    Kirsten
thumbnail image for Kirsten

Meet the Panelist: Kirsten, Ontario

I'm a Canadian stay at home mom with 2 great kids. I've loved Walt Disney World since my own first trip at age 7. Now, my husband and I enjoy creating Disney vacation experiences with our children as often as possible. Each new visit is unique and Magical! Learn More About Kirsten

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