Mom and daughter in GOTG - Guardians of the Galaxy
  • On Sep 24, 2023
    Jana from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I pre-register my daughter for DAS, for the 2 advanced selections can I pick a time that works with our schedule or do they just assign you a random time when you pick an attraction?

    Hi, Jana!  Welcome back to planDisney!

    Like you, my family also uses Disability Access Service (DAS) when we visit the theme parks at Walt Disney World Resort.  This accommodation is intended for Guests who, due to a disability, cannot wait in a traditional queue environment.  DAS helps make the theme park experience more manageable and enjoyable for my son who is on the autism spectrum.  

    Some recent updates to the DAS system have made this service even more convenient to use.  Guests who are in need of this accommodation may now preregister for DAS 2-30 days before their theme park visit via a live video chat with a Cast Member.  At the time that Guests complete this preregistration process, they can also select up to two DAS Advance experiences per day, subject to availability.  If a selection is available, you will be given a one-hour window in which you can experience the attraction.  These DAS Advance experiences are in addition to the ride return times that DAS Guests may book on the day of their theme park visit.  

    When I made DAS Advance selections for my son, I was able to let the Cast Members know a couple of attractions that we were interested in booking and the approximate time of day (morning, afternoon, or evening) for which we were hoping to schedule them.  Sometimes an attraction is not available during the time frame you're interested in, so the Cast Members might need to assign you a window during a different time of day or schedule you for a different attraction altogether.  They'll do their best to find some experiences that work for your family though.  If you don't get your first choice of attraction or time, you can always use your My Disney Experience mobile app to request a return time that works better for you on the day of your visit.

    Jana, I hope that this information is useful as you're getting ready for your Walt Disney World Resort visit.  If you have any other questions, please don't hesitate to ask.  My fellow planDisney panelists and I are all ears!  

    See ya real soon!
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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