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Mother, Son, Giraffe, Kilimanjaro Safaris, Animal Kingdom, Savannah
  • On Dec 5, 2013
    Kathleen from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I pre-purchased the photopass+ deal for $149. In WDW, I surrendered my voucher for the card. Now, I think I needed to get that back from the employee. I don't know how to get my photos. I don't have a promo code but have purchase receipt. Is there hope?

    Hi Kathleen!

    When you received the Disney PhotoPass+ Voucher you must have also received the Voucher for Disney´s Photo CD.  This second voucher is included as a 16 digit PROMOTION CODE on Disney´s Photo Gallery CD Sales Agreement and Limited License.

    Use this promotion code when ordering the Photo CD with all your vacation digital photos.
    I received this code inside the cover of Disney´s Photo Gallery CD included in my purchase.

    If by any reason you do not have the promotion code available you can e-mail Disney´s PhotoPass Guest Support team at disneyphotopass_support@disneyworld.com or call them at (407) 560-4300 to get some help.

    Thank you for visiting and we hope that you get to enjoy all your magical memories at Walt Disney World.

    Miguel
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Meet the Panelist: Miguel, Puerto Rico

I am honored with the opportunity to design Disney experiences to share with my wife and kids.  I enjoy experiencing what Walt Disney World offers that is not available anywhere else, and look forward to helping you discover it with your family. Learn More About Miguel

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