Cinderella Castle 50th Day
  • On Feb 25, 2022
    Lesley from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have prepaid tickets purchased online. There is no expiry and they have not been activated. With the new reservation system in place, how do I reserve when my tickets are not activated yet? We do not want to book a big trip without knowing we can go.

    Greetings, Lesley and welcome to planDisney!

    Congratulations, you're coming to Walt Disney World Resort, and in time to join the festivities for the 50th Anniversary Celebration, congratulations!

    Lesley, rest assured, I can help you with your Walt Disney World Resort theme park tickets. What we have to do is associate or link your theme park tickets to your Disney account in order to proceed with your Disney Park Pass - Theme Park Reservations.

    If working on a computer,  please work in incognito mode on your computer:
    1. Register or sign in to your Disney account, change the country filter from Canada to the United States and then look for “My Disney Experience” on the far right.
    2. Using your theme park tickets, one at a time, please link them to My Disney Experience by finding the “My Plans - Dining, Resort hotel & tickets.”
    3. Look for the “Link Tickets” and enter the ticket ID number manually for each ticket.

    If working on the My Disney Experience app, please ensure your app updates are complete:
    1. Open your My Disney Experience app, tap the three stacked lines in the bottom right corner.
    2. Select “Tickets and Passes."
    3. At the top right-hand corner look for a “+” sign for the option to “Link Tickets & Passes.”
    4. Enter the ticket ID number manually for each ticket, or you can scan the barcode on the back of each ticket or from your confirmation email.
    Lesley, if this is unsuccessful, please call Walt Disney World Resort “My Disney Experience and MagicBands” for assistance and resolution, they are really knowledgeable and very helpful.

    Once your tickets are linked, you can make your Disney Park Pass - Theme Park Reservations for each day of your theme park admission.

    1. Access your theme park admission from your digital wallet on your mobile device with Disney MagicMobile Service.
    2. Disney Genie+ Lightning Lane service will save you time waiting in lines.

    I hope this information is helpful, Lesley, best Disney wishes from a fellow Canadian Disney fan!
    ~ Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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