Mickey and Minnie Mouse with The Wish
  • On Feb 23, 2023
    Nikki from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’ve prepaid gratuity,onboard gifts,excursions,onboard gift,etc over a year ago. What word can I search in my email to show receipt of these items?

    Hi there, Nikki! Welcome to planDisney. My pals and I are happy that you sailed our way with your question. 

    You've made your plans well in advance and now it's time to see those plans become an amazing Disney Cruise Line vacation! To easily locate the email confirmation for the onboard gifts you have purchased, search for the term "amenity confirmation" in your inbox. To see which Port Adventures you have reserved, sign into your account on the Disney Cruise Line website and select "My Reservations" beneath the "Already Booked" tab. Select your reservation and then click "My Plans" and scroll to see which Port Adventures are booked for each day of your voyage. You do not pay for Port Adventures in advance, rather you reserve the activities and they are added to your onboard account. Your onboard account will be settled at the end of your Disney Cruise vacation.

    To see the details of your Disney Cruise Line Reservation, you can click the tab next to "My Plans" that is titled "Cruise Details" and scroll down to see your stateroom number, dining time, and information about pre-paid gratuities. If you'd like to locate an email with your reservation details, enter "reservation confirmation" or "Disney Cruise Line reservation" in your email search box. If you can't find the information about your pre-paid gratuities from either of these options, please call or use the online chat feature to contact Disney Cruise Line for further assistance. 

    I hope I've pointed your compass toward the information you are seeking. I know that your compass is already set straight for adventure onboard Disney Cruise Line. I wish you a magical sailing!

    Bon Voyage, 

thumbnail image for Adrianna

Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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