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  • On Nov 12, 2018
    Andres from WI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I pre-order food at Be Our Guest when there are website issues? Is there a phone number to call other than the customer service? "Sorry for the 'Paws'" message is displayed every time I submit my order.

    Hi Andres! Welcome to the Disney Parks Moms Panel!

    You will be dining at Be Our Guest Restaurant in just a couple of days! Munching on delicious food in Beast's Castle is a truly enchanting experience and I know that you will have a wonderful time!

    In the past, I have experienced similar website issues as you seem to be having. Something that has worked for me is to use either a "private" or "incognito" window to open the website. If you have tried this and it is still not working, your best bet will be to either call Disney's website support at (407) 939-4357 and have them troubleshoot with you or call Disney dining at (407) 939-1947 and see if they can offer some assistance. The good news is that even if these issues do not get resolved prior to your visit, you can order when you arrive for your meal and that is a great option when there are circumstances that are out of your control like this!

    I hope these suggestions help and you are able to get your meal ordered soon, Andres! Please visit us again with any other questions you may have.

    Tabitha
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Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
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