• On Jul 21, 2021
    Alissa from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I preformed at the Candlelight in December of 2019, so about 2 years ago. I received 2 free park tickets. I’ve never used them. Do they expire within a year or is there no expiration? And are the tickets valid for any of the Disney parks?

    Hi there, Alissa! Welcome to planDisney, and thanks so much for your question. I was lucky enough to attend the very Candlelight Processional you may have performed at, I think! It was such a moving experience, and I am so glad you could be a part of it! When it comes to your promotional tickets, I am sure that we can figure out a solution! 

    The best course of action to figure out expiration dates is to contact Disney Existing Ticket Reservations by telephone and giving them the details of your Ticket. In light of the extenuating circumstances of the past year, I am sure the Cast Members you reach will be as accommodating as possible! They will also be able to explain the terms and conditions of your individual Ticket.

    Alissa, I hope you can soon use your hard-earned complimentary Ticket to plan an amazing Disney getaway! Don't forget to book your Park Pass Reservations in advance, as you will need both a reservation and a valid TIcket for entry to each Theme Park you wish to visit. Also, feel free to come back and see us again anytime we can help in the future!

    Wishing you many magical memories,
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Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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