Disneyland Sleeping Beauties Castle 60th
  • On Apr 11, 2022
    Rosemary from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have been pre-approved for the DAS program. When will that approved access show on my app?

    Greetings and welcome back to planDisney Rosemary, we thank you for your loyalty in consulting us!

    I am pleased to hear that you will be utilizing Disney's Disability Access Service (DAS) for your upcoming visit to Disneyland Resort as it is one of many thoughtful considerations to afford all Guests as inclusive and as enjoyable a visit as possible as part of the many Special Services for Guests with Disabilities.

    Rosemary, my experience as the primary caregiver for my Registered DAS special needs son, during our latest visit, was that the DAS accommodation was available for use on the Disneyland Mobile App upon our entry into the theme park. I was able to access the DAS accommodation once I opened the app, here is how.

    How to Access the DAS from the Disneyland Mobile App upon entry into a Disneyland Resort theme park once registered:

    1. Open the Disneyland Mobile App and sign in, please.
    2. On the Welcome screen tap the More option on the bottom right.
    3. Select the Disability Access Service (DAS) button which will present you with the self-selection attraction flow list.
    4. You can also select the DAS tool from the attraction detail screens.

    Of note:
    The registered DAS Guest or anyone on their DAS Guestlist may self-select a DAS Return Time from the Disneyland Mobile App or in-person from an attraction entrance or nearby Guest Experience Kiosk.

    The registered DAS Guest must be present to redeem the DAS Return Time at an attraction.

    The DAS accommodation may be used in alliance with the Disney Genie+ service for greater theme park touring efficiency using the Disneyland Mobile App.

    Please ensure you have made your Disneyland Resort - Theme Park Reservations using valid theme park admission for all in your travel party and for those on your DAS Guestlist.

    Update the Payment Method on the Disneyland Mobile App to facilitate app transactions for vacation essentials such as Mobile Food & Beverage Ordering, adding the Disney Genie+ service and more! To update the Payment Method, please open the Disneyland Mobile App and select the three stacked lines on the bottom right to head to your Welcome page. From there please select My Profile and from there select Payment Method to add your information for up to six payment methods including the Disney Gift Card.

    Please contact Disability Services at (407) 560-2547 or email disability.services@disneyparks.com for further assistance.

    I hope this information serves you well, Rosemary, it was my pleasure assisting you, and I wish you the happiest visit to Disneyland Resort!

    Best Disney wishes ~ Jacqueline
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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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