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  • On Feb 3, 2023
    Kimberly from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where can I pre register for my DAS pass

    Hello, Kimberly,

    Between two and 30 days before arrival, eligible Guests can pre-register for the Disability Access Service (DAS), a process called DAS Advance. To do so, visit the Planning with Disability Access Service (DAS) page of the Disneyland Resort website. You’ll need to be logged in to the Disneyland Resort account to which all of your theme park tickets and passes are linked. Then click on the “Request Live Chat” button to initiate the DAS Advance process. Live chat for DAS Advance is available between 9:00 AM and 8:00 PM, Pacific Time.

    After you click on the “Request Live Chat” button, you may be placed in a waiting room. Be aware that the person with a disability who will be registering for DAS must be present for the video chat portion of the interview. So I recommend having a good amount of time set aside when everyone involved can be available when your turn to meet with a Cast Member comes up. The computer or device you use for DAS Advance must have a video camera. I got tripped up on this part when we first used DAS Advance. The computer I was using at first had a camera. But I didn’t discover until our turn came up that I couldn’t turn on the camera with that particular web browser. But no worries, I was able to log in to my Disneyland Resort account on a different device and continue the registration from there without losing my place in line.

    If for some reason you don’t get an opportunity to complete DAS Advance registration before you arrive, that’s OK too. The DAS registration can also be done in person at any Guest Relations location within the Disneyland Resort theme parks. For a quicker registration experience, I recommend finding one of the small satellite locations away from the main locations near the park entrances.

    Whether your DAS registration is in person in the parks or via video chat in advance, a Cast Member will meet with the individual seeking services and, if appropriate, a guardian. They will ask basic questions to ascertain how DAS may help the individual and whether it is appropriate to finalize a DAS registration or perhaps identify other services that may best allow the Guest and the whole party to make the most of their visit to the Disneyland Resort.

    Guests registered with DAS can easily make attraction return time selections using the Disneyland mobile app. From the ☰ feature menu, the Disability Access Service (DAS) section of the app will be displayed after registration is complete. The DAS screen will show a list of available attractions. Tapping an attraction in the list will bring up information about that attraction as well as the next available DAS return time that may be requested. To book that time, simply tap it and confirm the members of the party that will be joining the Guest registered for DAS. Up to one attraction return time may be booked at a time.

    Thanks for your question, Kimberly. If we can help in any other way, I hope you’ll visit us again at planDisney. 

    Have a magical time!

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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