Mom and Dad planning vacation
  • On Mar 5, 2020
    Gavin from Devon Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Ppls help?We are staying in a resort for 1wk, and then off site for a few days and we have 14 day tkts. We have all of our FP+ for our time on resort,but unable to FP for the time when we leave the resort-even though it's within 30 days?help please

    Hi Gavin!

    Welcome to the Disney Parks Moms Panel.

    It's always a pleasure to answer questions from my fellow UK Guests. With your 14-day Ultimate Ticket you should have access to the theme parks and water parks, and FastPass+ reservations for 14 consecutive days from the first day of use, so it's unusual that you cannot make any FastPass+ selections for the days you are staying off-site, even though it's still within 30 days, and you have already made reservations for your first week.  As I think you probably need some technical assistance with this,  I recommend that you call the Technical Support team on UK freephone number 0800 169 0749, or if you have made your booking direct with the Walt Disney Travel Company International, you can call 0800 028 0778 (also a freephone UK number) between noon-10.00pm daily for any technical support with My Disney Experience.  Please have your booking reference handy when you call.

    I see your arrival date will soon be here, so I recommend that you call them as soon as possible, to ensure you are all set up to make your final FastPass+ reservations in good time.

    In addition to FastPass+, dining reservations at Table-Service restaurants are also highly recommended, and these can be made up to 180 days in advance, online or by using your My Disney Experience account.

    Please come back and visit us again if you have any further questions.  We will be happy to help you plan your magical holiday to Walt Disney World Resort, and keep your eye on the Disney Parks Blog for all the latest official news and updates on any events that may be happening during your stay.

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Meet the Panelist: Susan, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of the 2012 Walt Disney World Moms Panel. I love visiting Walt Disney World and I look forward to answering your questions when you are planning your magical vacation to Walt Disney World. Learn More About Susan

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