• On Mar 21, 2019
    Diana from QC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is it possible to make special requests (such as no cheese) on a mobile order?

    Bonjour Diana, 

    Welcome back to the Disney Parks Moms Panel and thank you for asking us another question. 

    I absolutely love using the new Mobile Order system at several quick service Disney dining locations. Not only have I found it to be an efficient way to place and receive an order (especially during busy dining times), I’ve also loved the ability to customize my order through the My Disney Experience app. I had no idea that several of the customizations that are offered were even available, which makes using the service even more fun!

    Without knowing what it is you’re hoping to order, I can’t guarantee that you’ll be able to make the special request you’re looking for. That being said, you’ll usually find a way to “customize” your order by clicking on the item that you’d like to order. There will either be an option to customize that item, or you’ll see a series of tick boxes for what you do/don’t want to include, right off the bat. Don’t forget that most dining locations now offer an “allergy” menu in their Mobile Order pages, too, which will allow you to get more information about the food items and allergens that they may contain

    I hope my answer helps you plan a delicious visit to Walt Disney World Resort. Please don’t hesitate to come back and see us if you have any other questions. 

    Have a Magical Day, 

thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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