Back to Your Answers
Mom and Daughter at Disney's Polynesian Village Resort Room
  • On Sep 27, 2013
    Vera from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is it possible to take a crystal castle back to the Crystal Arts store to have it repaired? How do we get to the store without having to pay an entrance fee?

    Hi Vera!
    I am sorry to hear of the need for your piece to be repaired.
    Unfortunately, to get to the store, a guest would need park admission to enter.
    I'm sure you can appreciate the logistical nightmare that it would be to keep track of a few guests among the tens of thousands each day who may only need to run in for one quick thing.
    If you do not have park admission, and do not wish to purchase admission, I suggest calling the store directly to see if you could maybe ship them the piece instead.
    I hope this helps and I wish you a Magical day!! :)
    Chris
thumbnail image for Chris

Meet the Panelist: Chris, Massachusetts

I am a Disney fanatic!! Since childhood, I have been a fan of all things Disney; particularly the theme parks! There is no place on Earth that I would rather spend my time and I look forward to helping you create everlasting memories of your own! Learn More About Chris

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

For media inquiries, please visit wdwnews.com

 

Panelists have received/will receive a Walt Disney World® Resort, Disneyland® Resort or Disney Cruise Line® vacation for panelist and up to three family members and/or park tickets for their planDisney participation. The views expressed on plandisneypanel.com are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Disney Destinations, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Disney Destinations prior to posting.

Stay Connected

© Disney, All Rights Reserved

x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.

 

 

Internet Explorer FireFox Safari Chrome