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Mom and daughter on Expedition Everest
  • On Sep 27, 2013
    Vera from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is it possible to take a crystal castle back to the Crystal Arts store to have it repaired? How do we get to the store without having to pay an entrance fee?

    Hi Vera!
    I am sorry to hear of the need for your piece to be repaired.
    Unfortunately, to get to the store, a guest would need park admission to enter.
    I'm sure you can appreciate the logistical nightmare that it would be to keep track of a few guests among the tens of thousands each day who may only need to run in for one quick thing.
    If you do not have park admission, and do not wish to purchase admission, I suggest calling the store directly to see if you could maybe ship them the piece instead.
    I hope this helps and I wish you a Magical day!! :)
    Chris
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Meet the Panelist: Chris, Massachusetts

I am a Disney fanatic!! Since childhood, I have been a fan of all things Disney; particularly the theme parks! There is no place on Earth that I would rather spend my time and I look forward to helping you create everlasting memories of your own! Learn More About Chris

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