Mom and daughter shopping; Minnie Mouse Hat; Minnie Mouse Merchandise
  • On Jun 17, 2026
    Susan from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    is it possible to call the store to find out if they have restocked an item that’s in demand? And then can you order it over the phone to be shipped?

    Welcome to planDisney, Susan! Thanks for sharing your question with us! 

    It looks like your Walt Disney World visit is just a couple of weeks away. To quote a very famous mouse: “Hot Dog!” I’m sure you’re getting excited to enjoy the theme parks and water parks, as well as all the dining and shopping options. There’s something for everyone at Walt Disney World! 

    I’m sorry to report that it’s not currently possible to call specific Walt Disney World retail locations, nor is it possible to order Walt Disney World merchandise directly from the parks. While you’re visiting, you can ask a Cast Member to look up a specific item or size, and they can tell you if it’s available anywhere else at Walt Disney World. I was looking for a specific shirt on my last visit, and while they didn’t have my size at The Emporium, Cast Members were able to find out that it was available at the Polynesian Village Resort and Contemporary Resort. It was a huge help! 

    If you’d like to order Disney Parks merchandise from home, your best option will be the Disney Store’s website. There is a whole section of parks-related items, like clothing, collectibles, MagicBands, and, of course, ear hats and headbands. You can also find all the new items coming to Walt Disney World, including limited-time items, on this monthly updated page. 

    I hope you have an amazing visit to Walt Disney World, Susan. Pop right back if you have more vacation planning questions. Your planDisney pals are here to help! 

    Magical travels! 

    Matt 
thumbnail image for Matthew

Meet the Panelist: Matthew, Minnesota

Hey there! I'm Matt, a husband, dad of three, and amateur Disney Parks historian. When I'm not enjoying the sights and sounds of Adventureland, you'll find me back home in Minnesota developing exhibits for children's museums and science centers. I've been visiting Walt Disney World since I was a kid and now I plan awesome Disney vacations for my own family and friends. Whether it's your first trip or 100th visit to the Vacation Kingdom, I'm sure you have some questions. So let's get you some answers!  Learn More About Matthew

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