Girl Meeting Rapunzel; in costume as Rapunzel; down syndrome
  • On Jan 2, 2024
    Dave from Hertfordshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, is it possible to apply for the DAS Pass in advance via videochat from the UK? If not, we will actually be in the US for a bit before our trip so could we apply then? Thank you.

    Hello Dave! 

    Welcome again to planDisney! I am so honored to be able to help you plan your upcoming trip to Walt Disney World Resort! 

    The Disability Access Service (DAS) program is a great way to help individuals who have difficulty waiting in an extended or traditional queue due to a disability. I love that it's free and a compassionate option for guests who need it. There is a way to register for this service before you arrive but unfortunately, it is not available to guests outside of the United States.  It is called DAS Advance and it is supposed to be within 30 to 2 days of your park visit. If you are arriving in that window to the United States then head over here to register. This link will not work until you arrive in the United States. You will have to log into your My Disney Experience Account and be on a device that has a camera and microphone. You will click on the option to "Request Live Video Chat" and wait till a Cast Member becomes available. This can be a short wait or a long wait. I have found that friends of mine had success early in the morning as the chat is available starting at 7:00 AM Eastern Time. Make sure the member of your party who needs this service is present with you. If your timing doesn't work out to pre-register, then your only option is to visit Guest Relations as soon as you enter your first park. They will set you up for your entire trip after a brief interview. 

    Make sure during your visit to enjoy the EPCOT International Festival of the Arts which begins on January 12, 2024. It is such a lovely festival filled with color and delicious food. I still think about the pimiento cheese grilled cheese sandwich with bacon and fried green tomato at Pop Eats- Near Port of Entry

    I hope this helps and if you have any questions please feel free to let me know!

    Happy Planning!
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Meet the Panelist: Nimmy, New York

Hey, it's Nimmy from New York! Just like my guy Jiminy Cricket I am your wisecracking and helpful guide to making the best decisions for your Disney vacation! My husband and I work very hard to journey to our favorite place on Earth, Walt Disney World Resort, as much as we can. We have traveled as just adults, with babies, kids, teenagers, and senior citizens. We have seen so many characters, eaten at amazing places, and consumed a ton of Dole Whips. So "give a little whistle" and let me be your guide! Learn More About Nimmy

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