ship
  • On Jul 4, 2022
    Raymond from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Which pools are capable of using an ADA wheelchair-accessible chair lift into the pool on the DCL Wish ship?

    Greetings, and welcome back to planDisney, Raymond!

    It looks like your enchanting sailing on the Disney Wish is fast-approaching, how very excited you must be! In efforts to accommodate and afford all Guests an enjoyable and inclusive experience, Disney Cruise Line's Services for Guests with Disabilities resource may offer you accommodations to also enhance your sailing with considerations for staterooms, special services, wheelchair and personal mobility equipment, communication staterooms, wireless internet and medical devices to name many.

    Raymond, please feel free to download the Information for Guests with Disabilities or Medical Conditions to peruse the array of ship accessibility features that may assist you during your sailing.

    Pool lifts can be prearranged by contacting Disney Cruise Line Special Services in advance of your sailing, and by contacting Guest Services who will then contact you upon your boarding of the ship to arrange a time and location for your pool lift needs. Please note that the pool lift will only be available for the requested time frame and will not remain in place indefinitely for the duration of the sailing. The maximum weight limit is 300 pounds and pool operating hours and adverse weather conditions may impact the use of the pool lift. 

    Disney Cruise Line Special Services can be reached by:  
    Phone: (407) 566-3602
    Fax: (407) 566-3760
    TTY: (407) 566-7455
    Email: SpecialServices@disneycruise.com
    Mail: Disney Cruise Line Special Services P.O. Box 10210 Lake Buena Vista, FL 32830-0210

    Kindly refer to Disney Cruise Line's General Information for Using Wheelchairs and Mobility Devices Onboard in preparation for your sailing on the Disney Wish. As well, I invite you to look through Disney Cruise Line's - Know Before You Go resource often as information continuously evolves.

    Tips:
    Download the Disney Cruise Line Navigator App to manage most of your plans before and during your voyage - of particular importance is the completion of your Online Check-In and adding any premium experiences during your sailing either onboard or at the Ports.

    Finalize your Disney Cruise Line Onboard Gifts and Professional Photography to enhance your sailing and capture precious memories!

    Raymond, I hope this information serves you well and I wish you a most enchanting sailing on the Disney Wish - don't forget that you can book a future sailing during your current sailing with Disney Cruise Line's Future Cruise Onboard Booking Special using the Disney Cruise Line Navigator App or by visiting the Future Cruise Sales Desk near the Atrium Lobby.

    Best Disney Wishes!
    Jacqueline


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Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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