• On Apr 1, 2021
    Vicky from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What is the refund/cancellation policy on park pass purchases?

    Hi, Vicky. Thanks for allowing us here at planDisney the opportunity to help.

    Your Walt Disney World theme park tickets are nonrefundable. While that is probably not the news you were hoping for, there is still a way for you to benefit from tickets that you are unable to use. The money you paid can be applied to the purchase of new tickets. Just pick up the phone and give a little whistle to a friendly Cast Member. You're going to want to call the number under the "Existing Tickets" heading on the page I linked. They will get you all squared away.

    Hopefully, you’ll be able to make your way to a magical vacation sooner than later, Vicky.
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Meet the Panelist: Darcie, Alabama

Given your inclination to plan a magical trip, I can already tell we have a lot in common. I'm Darcie, and my friends would be the first to tell you that Disney trip planning (especially dining!) is my love language. Of course, the vacations my family enjoys today look much different than they did when our kids were little, but while some of our favorite activities have evolved, Disney destinations still top our travel wish lists. Let's work together to plan a downright dreamy vacation for your family! Learn More About Darcie

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