• On Jun 22, 2019
    Shelly from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What is the refund/cancellation policy if I have booked a WDW room and ticket package?

    Hi, Shelly!  Thanks for stopping by the Disney Parks Moms Panel with your question.

    Having to cancel your Walt Disney World Resort vacation package would certainly be disappointing.  However, sometimes circumstances happen that are out of our control, forcing our plans to change.

    A room and ticket package cancellation is refundable if the cancellation is made 30 days or more prior to the arrival date.  However, this may not include non-refundable air transportation or other optional vacation package additions.  A cancellation made 2-29 days prior to arrival is refundable minus a $200 cancellation fee.  A cancellation made one day or less prior to arrival or a no-show is non-refundable.  Please refer to the terms and conditions listed on the Walt Disney World website for a more detailed description of the cancellation policy.

    If you need to modify or cancel your vacation package, you may do so online by logging into your My Disney Experience account or by calling the Help Center phone number for Disney Resort Hotel Reservations.

    If we can help you with any other questions you might have, please visit us again.
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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