• On Aug 27, 2020
    Margaret from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Through Points of Light we have received Disneyland Park Hopper Complimentary tickets. We had given these tickets to families in our theater to thank them for their work. Will tickets that expire before Disneyland reopens be honored after you reopen?

    Good day, Margaret! 

    Welcome to planDisney! Thanks so much for stopping by with your question! 

    It’s so nice to hear that the complimentary tickets are going to be enjoyed by multiple families. And, I’m sure those families were thrilled to be gifted with tickets to “The Happiest Place on Earth!” According to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. Because the tickets were complimentary, the Cast Member I spoke to recommended reaching out to Points of Light to ensure there are no additional guidelines that should be followed. Otherwise, when the families in your theater are ready to visit the Disneyland Resort, simply go to a Main Entrance ticket booth, or a Guest Relations location inside the theme park to apply your eligible ticket amount towards a new ticket purchase. If you have additional questions, please contact Tickets Services at (714) 781-4636. 

    Please feel free to come back with more questions in the future! 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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