dlr destinations 07
  • On Jul 1, 2023
    Terry from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Will you please update the current status on giving paper tickets at Disneyland. As we specifically asked in May, because only half our party received paper. I think it is based on the purchase date now, is that correct?

    Hi there, Terry, and welcome to planDisney! I'm thrilled to hear that you're planning an upcoming trip to the Disneyland Resort!

    In terms of paper theme park tickets, I'm wondering if you're referring to the tickets given at the entry gates when you first arrive at the parks? Whether you use the Disneyland mobile app or a printout of your e-Tickets, you should all receive printed tickets the first time you scan in to enter one of the theme parks. I reached out to a Cast Member to confirm that this should still be the practice!

    When I visit, I typically use the mobile app for scanning in and out of the parks, but love keeping the printed tickets we receive as souvenirs of our trip. They're great to put in photo albums!

    When I spoke with the Cast Member that I referenced above, I did reference your question about only half of your group receiving paper tickets back in May and the portion of your question about the purchase date, but she was not aware of any policy changes to receiving paper tickets upon first entry into the parks. However, if it's helpful, you could most definitely reach out to one of the friendly Cast Members at the Tickets line and tell them about your specific situation to see if they can give you a more detailed answer on what to expect.

    Thank you again for your question, Terry! I hope you have a fantastic time visiting the Happiest Place on Earth.

    Have a Magical Day,
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Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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