• On Mar 15, 2021
    Kristina from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I please have someone contact me regarding my refund for my annual passes. I received a refund for only one pass. I have not received a refund on my additional 3 passes. Thank you.

    Hey Kristina!

    Welcome to planDisney!

    Being an Annual Passholder at the Disneyland Resort was one of the best things that my family did. We have so many memories, pictures and videos of us in the parks and I’m sure you do too. My kids have grown up at the Disneyland Resort and I’m grateful for the times we were able to pop in to ride our favorite attractions, stop by for our favorite meal or spend the whole day at the parks from ropedrop to closing. Even though the Annual Passholder program has sailed into the sunset, I am excited for a new membership program that will be announced at a later date.

    I’m sorry to hear that you have not received all of your refunds for your passes. The Disneyland Resort is still processing refunds for guests but rest assured that if you’re owed a refund you will get it. If I were you I would call the Annual Passholder line to check and see that they have all of your correct information like your correct credit card number or debit card, etc. There could be a number of reasons why your refund was delayed but speaking to them directly will give you a better idea of when that will process for you.

    Well Kristina, hang tight for more details on what's to come for those of us that enjoyed being passholders and want to continue with the next program.

    Remember, always believe in the Magic!

thumbnail image for Andres

Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop like a pro! Learn More About Andres

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