Concierge sign
  • On Jan 4, 2020
    Ovidio from Sao Paulo Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    please were is possible a pick up my tickets

    Hello Ovidio!

    It looks like you are showing up today! Hopefully, this answer gets to you in time for the start of a magical vacation!

    You didn’t indicate whether you have already purchased your tickets, or need to pick them up. Let me walk you through both scenarios. If you need to buy tickets, you can do it two ways: online or in-person at any of the Theme Parks or Disney Springs. If you are a Guest of a Walt Disney World Resort hotel, the Lobby Concierge will also be able to help you with purchasing tickets.

    If you want to purchase them online, head to “Parks & Tickets” and then click on “All Tickets & Passes.” From here you will be able to decide what type of ticket and how many days of tickets you need. The website will walk you through the purchase process. Once you’ve bought your passes, you will have a reservation number associated with each ticket. You can link your passes on the My Disney Experience app, where you will be able to make FastPass+ selections, dining reservations, and more.

    If you’ve already purchased your tickets, you can go to any Theme Park ticket booth (including at the Water Parks), Guest Relations at Disney Springs, or the Lobby Concierge at any Walt Disney World Resort hotel. If you are a Guest at one of the Resort hotels, you will receive a complimentary MagicBand that will be linked to your ticket. The MagicBand will serve as your “ticket” and give you paperless entrance into the Parks! If you are not staying on property, you will have the chance to purchase a MagicBand when you pick up your tickets or use the complimentary card.

    Ovidio, I wish you a magical vacation!

    Rayna
thumbnail image for Rayna

Meet the Panelist: Rayna, Florida

Hi y'all! I'm Rayna: wife, mom, anesthesiologist, and long-time Disney enthusiast. I've lived all over the country, but these days life has my family of seven in Florida. We're fantastically close to the most magical place on earth, and as Annual Passholders and Disney Vacation Club members we couldn't be happier about it. We've visited almost every Disney Vacation Club resort, so I'm thrilled to be here doing what I do best: Helping plan magical vacations. Learn More About Rayna

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