• On Nov 9, 2021
    Diego from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Please help. I purchased tickets for my party of 6 and I just realized they are all childrens tickets all of us are over the age of 10. Can they be changed and have the differenced paid by phone?

    Hey There, Hi There, Ho There, Diego!

    Welcome to planDisney! Thank you so much for stopping by, and we are honored to answer your question and help you plan your upcoming trip to the Disneyland Resort! We know you are going to have the most MAGICAL time during the most WONDERFUL time of the year! WOO HOO!

    I am so sorry that you purchased the wrong Disneyland Theme Park Tickets for your trip. I want to let you know that the only way to upgrade your theme park tickets is by visiting a Disneyland Theme Park Ticket Booth in person. Unfortunately, you are not able to upgrade your theme park tickets over the phone or online in your My Disneyland Account. My concern at this point is that you will need to make new Disneyland Theme Park Reservations when you purchase new tickets. I just checked the Disneyland Theme Park Reservation Availability Calendar, and there are no reservations available for either park on your arrival date. Now, please know that the theme park calendar is dynamic, so availability changes all of the time. My recommendation would be to call 714-781-4636 and speak to a Cast Member to explain your situation. I am wishing upon a star the Cast Member will be able to assist you.

    As you know, Mickey Mouse and his pals are making exciting announcements all of the time at the Disneyland Resort, and we don't want you to miss a thing! That is why I highly recommend you follow Disneyland on all of its social media channels, and be sure to subscribe to The Disney Parks Blog for the most up-to-date information.

    If you have other questions, please do not hesitate to ask! We are here to help in any way!

    Have a MAGICAL day!

    Wes
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Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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