Kilimanjaro Safaris; Animal Kingdom; AA
  • On Nov 9, 2009
    Nancy from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Please help... I let my photopass expire and want to know if my photos are really really gone.. I sent an email to photopass, but i'm awaiting reply. Has anyone else ever been through this? I can't be the only absent minded person, right?


    Rest assured, you are not the only absent-minded one!  I did this myself after our last trip, and I definitely felt a moment of panic!

    I recommend that you do as I did and call PhotoPass.  Of course there is no guarantee that they will be able to recover your pictures, but I can say I was fortunate enough that they were able to retrieve mine. 

    Here is the contact information directly from their website: 

    "If you would like to speak to one of our team members, you can reach us at 407-560-4300. Our live phone hours are 9 a.m. until 1 p.m. eastern time, seven days a week. If you reach us after 1 p.m., please leave a message providing your name, phone number, account sign-in information, PhotoPass ID's and a summary of the issue you need assistance with. Once you leave the information, one of our Cast Members will return your call within 24-48 hours."

    Best of luck!
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Meet the Panelist: Heather, Kentucky

I'm a member of the original 2008 Moms Panel and am happy to be back again to help you plan! We are DVC members who visit 2-3 times per year with our 3 young daughters, and I am only one visit away from being able to say I've stayed in every Disney resort! Learn More About Heather

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