Mom With Kids After RunDisney; Mickey Fantasia Hat; Donald Duck Hat; Goofy Hat
  • On Sep 29, 2014
    Kelsey from VT Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Please help! I'm arriving on Friday for the ToT race and need to make dining reservations. I haven't been able to load any of the Disney dining, calendar or mydisneyexperience pages for a few days. What am I doing wrong?

    Welcome back to the Disney Parks Moms Panel, Kelsey! 

    I'm so sorry to hear you're having trouble using your My Disney Experience mobile app! I've been having trouble myself since I upgraded my phone last week, but was able to fix it today by deleting the app from my phone altogether and then downloading it again. Once the app was back on my phone, I was able to reenter my login-in information and everything was there again. Whatever was causing the glitch was fixed by deleting and redownloading.

    I hope this works for you, too! I also hope you are getting excited for the 2014 Twilight Zone Tower of Terror™ 10-Miler. It's hard to believe we are only a few days away from running into the 5th dimension. And as always, please do not hesitate to send me any additional questions you may have. 

    Have fun running 'till you drop!

thumbnail image for Faith

Meet the Panelist: Faith, South Carolina

Hi, doers & dreamers! I am a wife and mother of three active children and we are always on the go. We look forward to our Walt Disney World® Resort vacations as a way of slowing down and reconnecting while still maintaining our active lifestyle. Whether your family wants to take it easy by a resort hotel pool, or speed up during a runDisney race event, I am your planning expert!  Learn More About Faith

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.