Boy in father's arms
  • On Apr 6, 2022
    Sarah from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Please help. Can I get a Disneyland Credit. We have days booked with CA residents tickets but half our family are stuck in the UK with COVID and can't get back. As a result will be working in UK until end of May when the tickets then expire. HELP

    Hi Sarah, welcome to planDisney!

    I am so sorry for your family's current situation! I hope you and your family are safe, and that you're able to return home soon! I do want you to know that the Disneyland Resort has been monitoring its health and safety conditions, and has been adjusting its COVID-19 health and safety protocols accordingly.

    You are correct that the Southern California Resident Weekday Ticket must be used by May 26, 2022. But I do have GOOD NEWS! Even though your tickets will expire and go unused, you have options! Per Disney's eTicket Terms & Conditions, any wholly unused, expired Disneyland Resort theme park tickets (except for special event tickets or tickets purchased from a third party), can be applied towards the purchase of a new theme park ticket in equal or greater value to what was paid for the original ticket. So when you return home, you can either visit the Disneyland Resort Main Entrance Ticket Booths or call the Disneyland Resort Ticket Line at 714-781-4636, and the amazing Cast Members should be able to help you purchase new tickets.

    AND some things to look forward to, many experiences are returning to the Disneyland Resort! The traditional character meet and greets are returning as soon as April 18, 2022. And that's not all, the Main Street Electrical Parade and Disneyland Forever fireworks at Disneyland Park and World of Color at Disney California Adventure Park are all returning on April 22, 2022!

    I sincerely hope you and your family recover quickly and can return home quickly!

    See ya real soon!
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Meet the Panelist: Jin, California

Hi all! I'm Jin, a Bay Area (Northern California) native, Disney super-fan, husband and father of two. My wife and I have been going nonstop with our Disney adventures for over 10 years. We became Disney Vacation Club Members back in 2014, with our only regret being that we didn't become Members sooner! I'll do my best to utilize every bit of Disney magic in me to help you plan your next Disney adventure. "See ya real soon!" Learn More About Jin

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