Hello Denise!
Welcome to planDisney! Thank you so much for coming to us with this question.
Disability Access Service (DAS) is a service that Walt Disney World Resort provides that is intended for Guests who have "difficulty tolerating extended waits in a conventional queue environment due to a disability." Through DAS a Guest and their party can via the
My Disney Experience App select experiences and instead of having to stand in the extended queue they can wait elsewhere. For example, if a ride wait time is noted to be 40 minutes, it can be selected and the Guest and their party can wait 40 minutes elsewhere. You can eat, sit down, and ride something with a far shorter line, and then return and enter through the Lightning Lane entrance.
Now it is
important to note that if the disability requires a Guest to need to use a wheelchair or scooter then they are not qualified for DAS. Every experience varies but many times the person in the wheelchair or scooter can wait in the regular queue and sometimes even get a return time. DAS is not needed as other accommodations can be made. I do not personally know your husband's situation or what level of services he needs but I would definitely ask as you want to make sure he has a comfortable trip. Don't worry, Walt Disney World Cast members will work to make sure his trip is magical!
There is now a way to speak to a Cast Member beforehand and pre-register for DAS. It is called
DAS Advance and it must be done no more than 30 days but no less than two days before you arrive. During this virtual video chat, you can speak with a Cast Member and register for DAS. They will help you get set up on your
My Disney Experience App to begin pre-selecting experiences too if your husband does quality for DAS. Also, right now DAS services include six guests which also includes the Guest with the disability. If you have any issues I would also call Disability Services at (407) 560-2547, or send an email to disability.services@disneyparks.com.
One of the things I love about Walt Disney World Resort is that the whole family can enjoy almost every attraction or experience together. From your little 5-year-old child to everyone else you will find that many attractions can be made accessible and fun for everyone.
This is a list of experiences that help break down what experiences a Guest would need to be ambulatory or have to transfer out of a scooter to a wheelchair.
I do hope this helps and your entire family has a magical time. If you need any more help please feel free to
reach out to me directly!
-Nimmy