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  • On May 12, 2021
    K c from MT Asked

    My plans are not showing up in Mydisneyexperience and i have a confirmation number. I also need to make a payment but would like to double check the itinerary.

    Hi K C,

    Welcome to planDisney!

    I am thrilled to see that you have an upcoming trip to the Walt Disney World Resort! It sounds as if your resort hotel is not linked in My Disney Experience. If you have not done so already, use that confirmation number to link to your My Disney Experience account. Once linked, you should be able to log into My Disney Experience, click on My Plans, and Make a Payment on your reservation online. 

    You could also contact a Cast Member by phone to get assistance with making a payment. In My Disney Experience, you can also verify the reservation (i.e. number of nights, resort hotel, type of room, and type of tickets if you purchased theme park tickets). If you have not linked that vacation package, I am worried that you do not have Disney Park Pass system reservations. You actually have to make those. In looking at the theme park reservation availability calendar, park passes are limited during the time of your visit.

    If you have not made advanced dining reservations, I also strongly suggest that you make some. Although we did use Mobile Food & Beverage Ordering on our last visit, we preferred having dining reservations. While there, we also loved using Mobile Dine Check-in. If you have not made any advanced dining reservations, you can also use the My Disney Experience Mobile App to check Mobile Dine Walk-up Availability.

    I trust you will get that reservation linked and make those Disney Park Pass system reservations. Be sure to also check the operational updates since policies and procedures could change prior to your trip. We are so excited for your visit. A world of magic awaits!

    Magic and memories,
    Donyell

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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