Mom and Dad planning vacation
  • On Oct 18, 2021
    Marlene from IN Asked

    I am planning on visiting the park next week. I am scheduled for an appointment on Nov 2, for a complete knee replacement. What are the qualifications for a disability pass and what would I need from my doctor for proof

    Welcome to planDisney, Marlene!

    Thank you for stopping by with your very first question. You have come to the right place for tips and advice to plan a magical visit to the Walt Disney World Resort! I am sorry to hear about your knee, and I am sending pixie dust for a speedy recovery!

    Disability Access Service (DAS) is a great program created to accommodate Guests who have difficulty waiting for extended periods in a conventional queue environment due to a disability. You can pre-register online with a Cast Member from the comfort of your home via live video chat before your visit. During the chat, you can work with the Cast Member to select up to 2 one-hour return windows using the new DAS advance planning option. On the day of your visit, you will also be able to make additional selections using the My Disney Experience app

    Please note that the Guest requesting DAS must be present during the registration call and when redeeming a DAS return time at the parks. All park visits must be within 30 to 2 days of the live chat. Please visit Guest Relations locations at all four theme parks if you decide to register when you arrive at the Walt Disney World Resort. For your convenience, wheelchairs, and ECVs are available for rent at the theme parks if you require further assistance.

    I hope this information is helpful, Marlene! Come back to visit us if you have additional questions, we are delighted to help!

    Best Disney wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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