Teens on attractions
  • On Sep 12, 2019
    Georgina Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello. I am planning to visit WDW and my 15 yr old has autism and cannot tolerate the lines. I have read about DAS, do I need to show anything to prove his condition - other than the lack of eye contact and no emotion on his face, he looks neurotypical.

    Hi Georgina,

    Greetings from a fellow mama to a Mouseketeer with autism! I'm so happy to hear that you're planning a magical vacation to the Walt Disney World Resort, and I'd be happy to help you as you navigate a visit with some special needs.

    When you visit your first theme park, your entire party will want to stop by the Guest Relations location inside the park to chat with a Cast Member there. No worries...they're all friendly and just want to do whatever they can to help your visit be completely magical! While I usually tell them that my kiddo is on the autism spectrum, they won't discuss personal medical issues or ask for a note from your doctor, but they will ask what kinds of concerns you have and try to determine how to best meet your son's needs. If they feel like the Disability Access Service would be helpful for your family, they'll set everything up for you then and there, and the service will be valid for the entire length of your stay. They are able to set up your first return time for you at that point, so feel free to ask about that. Going forward, though, if there's an attraction or experience you'd like to use the service for, any member of your party can approach a Cast Member at the attraction entrance and ask for a Disability Access Service return time. When it's time to hop in line, you'll just need to make sure that your son scans his MagicBand or card first to activate the service, then the rest of your family will be able to join him. Everything is managed digitally now, so it's easy peasy, and you can even use it along with the regular FastPass+ service.

    Aside from inquiring about the Disability Access Service, I'd suggest reading through this wonderful guide about what to expect on the attractions, and I'd also recommend watching some planning videos or sharing pictures ahead of time to help your son know what to expect. By taking advantage of some of the wonderful services for Guests with disabilities and coming prepared with some sensory toys, headphones, and favorite snacks, I'm pleased to tell you that we've always found "The Most Magical Place on Earth" to be magical for everyone.

    Thanks so much for bringing us this really important question, Georgina, and please let us know if we can help with anything else as you're planning your trip. I hope that you and your son have a truly magical vacation together next summer!

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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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