Man in wheelchair on Expedition Everest
  • On Mar 19, 2022
    Theresa from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am planning to visit in May. What accommodations do you make for autistic adults (27 yr old) ? My husband cannot walk for long distances, can I rent a wheelchair or scooter? Are there optional entrances for less standing?

    Hiya, Theresa!

    Welcome to planDisney! I am so excited to hear that you are planning a visit to The Most Magical Place on Earth. Perhaps one of my favorite things about Walt Disney World is their commitment to creating an amazing experience for all Guests. There are a variety of services and planning tools available to help you create the best trip ever for everyone! 

    My first recommendation would be to register for the Disability Access Service. This service is available for Guests who may have difficulty waiting in a conventional queue for extended periods of time. Guests will be able to choose from a selection of experiences and attractions that offer one-hour return times. When your return time window arrives you will enter the queue through a designated entrance that provides a limited wait time. You can register for this service online 2- 30 days before your arrival or in person at a Guest Relations location in any of the four theme parks. Registering before your arrival gives you the added convenience of setting up the service from the comfort of your own home. You can register from 7 AM to 10 PM Eastern Time. Current wait times have been longer than anticipated, so I recommend calling early if possible. The Guest or Guests that will be using the service do need to be present for the call. Before registering be sure to set up your My Disney Experience account and link your entire travel party so that you can start setting up return time windows during the call. There are also several additional services available for Guests with cognitive disabilities that are designed to help you enjoy your time in the magic. 

    Walt Disney World Resort offers a variety of accommodations for Guests with mobility disabilities. You can rent a wheelchair or ECV in the parks and the daily rental is transferable between all locations. The rentals will stay in the theme parks, so if you are heading from EPCOT to Disney's Hollywood Studios, you would return the rental before leaving and pick up another at the next park entrance. If having the option to rent a wheelchair or ECV that can go with you throughout your stay is a better option for your travel party, Disney has a featured provider, Scooterbug. Scooterbug will partner with your Walt Disney World Resort hotel to deliver and pick up your rental, and you do not need to be present for this service. 

    I hope that these tips help you continue to plan a memorable and magical stay!
    We'll see ya real soon!
    Tammy 
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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