Christmas on Main Street
  • On Oct 19, 2021
    Maddie from UT Asked

    We are planning a trip and we’re told we didn’t need to sigh up for the DAS Advance pass. Our daughter is in a wheelchair.

    Hi Maddie,

    Welcome to planDisney!

    Hooray for planning a trip to the Walt Disney World Resort! Although you will need to chat with a Cast Member for an official answer regarding the Disability Access Service, if your daughter is in a wheelchair, she may not qualify for the service. It is intended for Guests who cannot tolerate a traditional line. Guests in wheelchairs or Electric Conveyance Vehicles may be served in other ways. You can chat with a Cast Member about the Disability Access Service prior to arrival. Review all of the Services for Guests with Disabilities prior to arrival.

    We have used the Disability Access Service when my husband needed surgery but was not in a wheelchair or Electric Conveyance Vehicle. He could walk and stand, but not for long periods of time. As you make your plans, also consider your resort hotel. Some of them are pretty spread out and it can be quite a distance to the main building. So, if your daughter is bringing her own wheelchair, she should be fine. You can request a room close to the main building. Try to make that request when doing Online Check-in. If it is not an option to request, you can also call to speak to a Cast Member by phone to make that request.

    Maddie, in looking at your arrival date, I am delighted to see that you are visiting during The Holidays at Walt Disney World Resort. This is a beautiful time of year to visit but also quite busy. Make sure you have advanced dining reservations and that you have reviewed the details of Disney Genie service! Happy Planning!

    Magic and memories,
    Donyell
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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