Family Walking by Castle
  • On Feb 25, 2022
    Cindy from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am planning a trip with my parents who are in their 70's. They are not super digital savy. If I purchase tickets for them on my phone, will they be able to leave the park and come back if I emailed them copies of the tickets?

    Hi there, Cindy! I'm so glad you stopped by planDisney with your question. I have planned a few multi-generational trips to the Happiest Place on Earth myself, and you are just going to love making those forever memories with your whole family!

    While all the digital advances to a day at the Disneyland Resort add some fun, time-saving elements to your planning, a day can be just as magical with that solid paper ticket. I have great news for you! Once you have purchased single or multi-day tickets for your parents, you will receive an email confirmation with a link to your eTickets, which can be printed and scanned at the Main Entrance Gates. Just be sure to keep track of which tickets you have handed out as hard copies so you don't end up trying to scan the same ticket twice accidentally. Everyone will then receive a paper ticket to be used for the day so your parents can come and go as they please and even hop between parks if you have purchased Park Hoppers! My family always likes to compare which characters we get on our paper tickets and snap a quick photo of all of the tickets together to kick off our day! 

    It sounds like you are the planner in your family - I can spot them a mile away! The good news is that from your own device, you will be able to include your parents in any group activities you are coordinating. If you have added Genie+ to your tickets, you will be able to make Lightning Lane selections for your entire party at the same time for any tickets that are linked to your account. And don't forget to be on the lookout for those Disney PhotoPass photographers! Included in Genie+ are unlimited digital downloads for all the photos you have captured that day so you can relive those memories again and again! You'll also be able to place Mobile Orders for meals and snacks for the entire group and make dining reservations. All with just a few waves of your magic wand ... I mean taps within the Disneyland Mobile App!

    Cindy, I just know you and your family are in for some magic-making! Planning for big groups takes a lot of coordination so chEARs to you! If you have any more questions along the way, we are always here for you at planDisney

    Keep wishing on those stars,

thumbnail image for Tara

Meet the Panelist: Tara, Pennsylvania

Hello from Philly! Disney Parks have been my heart and soul since my 3-year old feet first hit Main Street, U.S.A. Nothing compares to the burst of pure joy, nostalgia and magic that I feel EVERY time I enter the gates! I love planning Disney vacations and have been known to convert a non-believer or two in one magical afternoon. Whether it's park days with friends, multi-generational trips, toddling around with kids or flying solo, I'm ready to help you personalize the magic at the Happiest Place On Earth! Learn More About Tara

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.