Disabled person on Kilimanjaro Safari
  • On Jan 8, 2021
    Diana from PA Asked

    Planning trip in May. Due to issues with standing & walking was considering renting a scooter as we had done before. With COVID restrictions in place will we experience any bus transportation issues. StayinG at Caribbean Beach.

    Hi Diana,

    Welcome to planDisney! I am delighted to hEAR that you are planning a trip for May!

    We just visited in December and were pleased with the Walt Disney World® Bus Service, especially given the additional health and safety precautions in place. Buses ran regularly and we never waited more than 10 minutes for one. Bus drivers were especially helpful with guests in Electric Conveyance Vehicles (ECVs) and Wheelchairs. Although we never had to wait for the next bus because a bus reached capacity while we were waiting to board, I will say to just be prepared since buses have limited capacity with ECVs/Scooters. 

    Since you will be staying at Disney's Caribbean Beach Resort, remember that you will also have access to the Disney Skyliner. They will be able to accommodate you with your scooter. There is a separate loading area for guests who need extra time to board, so when you get to the Disney Skyliner station, just ask a Cast Member and they will be able to point you to the appropriate loading area.

    As you continue to plan for your trip, be sure to review all of the information for Services for Guests with Disabilities. When my husband had to use an ECV on one visit, we found the park guides for guests with disabilities especially helpful - Magic Kingdom, EPCOT, Disney's Hollywood Studios, and Disney's Animal Kingdom. I also suggest that you review the Services for Guests with Mobility Disabilities to see which attractions will allow you to remain in your scooter on the attraction.

    Diana, I hope this helps! Sending you lots of planning pixie dust!

    Magic and memories,
    Donyell
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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