Guardians of the Galaxy at Night
  • On Aug 12, 2022
    Andrea from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are planning our trip in February and through my job I was able to purchase discounted flexible date tickets. My tickets have an expiration date of January 2024, but when I added them to app, it says flexible date tickets expire December 31, 2022.

    Hi there, Andrea - welcome to planDisney!

    Thanks for stopping by with your question for our team of panelists. We love to help Guests just like you plan their very own, very magical, Walt Disney World Resort vacations!

    I'm so excited to hEAR that you're planning a trip for this upcoming February! Great choice - this is one of my favorite times of year to visit. The cooler weather and plentiful sunshine are a perfect escape!

    There are many different Theme Park Ticket purchase options, both directly through Walt Disney World Resort, and through other vendors. Depending on who you actually purchased the tickets from, you have different options for investigating this issue. If you purchased the tickets directly from Walt Disney World Resort and the documentation you received from them indicated a January 2024 expiration date, you will want to call and speak to a Cast Member for assistance. If your My Disney Experience account is showing a different expiration, there's really nothing you will be able to do yourself without getting their assistance.

    If you purchased the tickets through a third party vendor, which is typically the case for any discounted tickets, you should contact that vendor directly, as they are the ones who likely indicated the January 2024 expiration date. I would start with them to first get confirmation that the tickets you purchased should have a January 2024 expiration date, and then I would contact a Cast Member for assistance. If, for some reason your tickets do expire sooner than you intend to use them, you can explore your options with the Cast Member over the phone to secure the tickets you'll need for your February trip.

    I know this likely isn't the simple answer you were hoping for, but I think it will get you started towards a resolution. Once that's worked out, you can start the fun part of planning! If you're still thinking about where to stay, I recommend staying at a Disney Resorts Collection hotel to be immersed in the magic day and night!

    Ryan J.
thumbnail image for Ryan

Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

Related Video

  • thumbnail image for Tips For Selecting Your Next Disney Resort | planDisney Podcast - Episode 5

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.