Minnie and Mickey Celebrate Disney 100; Epcot
  • On Sep 27, 2023
    Suzanne from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am planning a trip for my family in January or February 2024. My eldest is sever profoundly disabled. I need to know how we will access from parking to park with wheelchair and is there family bathrooms available

    Dear Suzanne,  

    Thank you for reaching out to planDisney with your personal questions for navigating a visit to the Walt Disney World Resort. Most importantly, please know that you and your family are as welcome as can be at Disney Parks! There are many services and processes in place to support you in having a magical, inclusive, memorable time together and I’m honored to share some guidance with you.

    Parking lots are available at each theme park for Guests with mobility disabilities, including if you are traveling with a personal wheelchair or mobility device. These lots are located a very short distance from each theme park entrance and have larger parking spaces for accessible vehicles or to maneuver safely. Please know that a valid disability parking permit is required to use these lots, and parking rates will apply. For Magic Kingdom Park, you can take the monorail but it is quite a steep push up the ramp, so your family may prefer to take the ferry to the front gate from the Transportation and Ticket Center (TTC) parking lots.  

    You’ll find “companion restrooms” throughout the theme parks as indicated on maps on the website, your My Disney Experience App, and the paper maps at the parks. These bathrooms have smaller changing tables that are suitable for a child up to a toddler size. The most convenient place for your bathroom and personal care needs is First Aid within each theme park. These locations are air conditioned, and you’ll have a private room with a door and larger changing tables or beds to accommodate your eldest, no matter their age or size. You will not feel rushed at these locations, and the medical staff have many complimentary supplies to support you if needed during care. There are comfortable spaces for the rest of your family to wait here too, if they also need a break from the busy theme park while you tend to your eldest.

    Be sure to pick up a Guide for Guests with Disabilities as you enter the parks, where you’ll find details on each attraction’s access category and designated viewing locations for nighttime spectaculars. The Disability Access Service (DAS) is a wonderful, complimentary way for your family to reduce your time waiting in line based on your needs, so please be sure to register for this great service in advance of your trip. 

    Disney Resorts Collection hotels also offer an array of services and personalized accessible room selections Suzanne. Please search for and reserve an “accessible room” by checking that corresponding box when making a reservation online, or you may call Disney to receive detailed assistance in finding the best accommodations for your family.

    I hope this information was helpful in understanding just the beginning of what’s possible for your family at the Walt Disney World Resort. I encourage you to contact the wonderful Disability Services Team to speak with someone about your specific needs in advance of your trip so that you can make the most of this magical time together. For more information, please contact Disability Services at (407) 560-2547 or email disability.services@disneyparks.com.

    YOU are the magic in planning such an amazing trip for your family and prioritizing these incredible memories together - sending my warm hugs to you, Suzanne!

    Wishing you a magical vacation, 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

Hi friends! I'm Amy, a lifelong Disney dreamer from horse-and-wine country, Virginia. My family of three is BIG on fun and treasures every adventure together. We've been making memories at the Walt Disney World Resort and aboard Disney Cruise Line since my son was a toddler; we love our family traditions balanced with "what's new" each visit. I have a passion for Disney details, a love of digital tools, and an eye for practical planning. I can't wait to help you make the MOST of your magical vacation! Learn More About Amy

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