A Ride in the Teacups
  • On Feb 6, 2023
    Lora from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are planning a trip to Disneyland in California July 31st and August 2nd. We want to reserve the tickets now and buy them but, what if my 18-year old granddaughter who lives in Louisiana, decides not to come with us? What is your refund policy?

    Hi there, Lora!

    Welcome to planDisney and thank you for dropping by with your Disneyland Resort vacation planning question. I'm so excited to hear you're planning a summertime visit to The Happiest Place on Earth! You're in for an extra special visit because the Disney100 Celebration at Disneyland Resort just kicked off, debuting new nighttime spectaculars like Wondrous Journeys at Disneyland Park and World of Color - ONE at Disney California Adventure Park.

    Lora, Disneyland Resort theme park tickets are nonrefundable and nontransferable. Even if you do not visit a theme park on the day of your originally-planned visit, you will still be able to use the theme park ticket through the end of the ticket's expiration period. However, even if you aren't able to use the theme park ticket before it expires, as long as the original ticket is wholly unused, you'll still be able to apply the amount paid towards a new theme park ticket! I encourage you to check out the eTicket Terms and Conditions for additional details.

    If you do decide to purchase theme park tickets, don't forget to make your theme park reservations as well! Currently, Guests are required to have both valid theme park admission and theme park reservations in order to enter a Disneyland Resort theme park. Lora, I also encourage you to download the Disneyland Resort mobile app ahead of your visit. You can use the mobile app to access your theme park ticket barcodes to enter the theme parks, utilize Disney Genie and Disney Genie+ services, and even place Mobile Food and Beverage Orders!

    I'm wishing you a most magical and memorable visit to Disneyland Resort, Lora. If you have additional vacation planning questions, please feel free to stop back by planDisney anytime - we're happy to help!

    See ya real soon,

    Lauren
thumbnail image for Lauren

Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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